SBC Manager — CDR Reporting

SBC Manager imports Asterisk call detail records automatically every five minutes and makes them available in the reporting interface.

Viewing Call Records

Go to Reports → CDR (under Operations) to view call history. Records can be filtered by:

• Date and time range
• Caller ID
• Destination number
• Trunk (source or destination)
• Disposition (Answered, No Answer, Busy)

Each record shows the call's timestamps, duration, trunks traversed, and final disposition.

Exporting

Use the Export CSV button on the CDR page to download the current filtered result set as a spreadsheet-compatible CSV file — the export honors whatever filters are active, so you can pull exactly the slice you need (e.g., one trunk, one day).

Capacity Reporting

Operations → Capacity complements CDRs with concurrent-call utilization against your licensed limit, useful for trend analysis and license sizing.